Multifamily Housing Customer Retention
Connecting with your resident in a meaningful way is paramount. Using the right online tools, you can create a digital experience that delights your residents at every touch point — from online payments and maintenance requests to communicating with office staff — and turns them into advocates for your property.
G5’s Retention Suite includes:
- Resident Portal Interface. Integrates with your online operational tools to delight your residents and build advocacy.
- Online Payment Processing. Accommodate those who prefer to pay their bills online and save yourself a trip to the bank with a simple, easy-to-use online payment portal.
- Online Maintenance Requests. Provide excellent 24/7 support for your residents when they need maintenance by providing a simple portal for submitting, tracking, and managing requests.
- Online Lease Renewals. Make it easy for your residents to renew their leases by letting them do it electronically. Proactively reach out to residents before their lease ends, keeping your units full.